Our 2001 Mitsubishi Montero
(note: this is extra reading. if you want the important stuff skip to the last posting)
Many people here buy cars without ever bothering to get the title in their name. After looking at the options and listening to some advice, we thought it would be best to get this done. Usually you just send in your paperwork, including your passport, and eight days later it’s all done. Aaron, a staff member here, lost his passport during this process, so upon his advice I preferred to do it in person. Seth (also SI staff) graciously agreed to accompany me to the city. Sergio the car agent (car dealers here just sell on consignment) said, yes, you can get that done, but it’s a lot of work, not to mention the previous owner lives a day away in the northern part of the country. He had me sign my name on the old title as the buyer of the vehicle, and gave us contact information for Delores* the tramitador. As far as I can tell, that’s a notary in our country. I wasn’t sure what needed to be done, but we were assured it would get taken care of. So Seth and I set off to find Delores’ office in downtown Guatemala City, “Zona 1”. If you have a travel guide handy, it’ll tell you not to venture into Zona 1.
Part of Zone 1 reminded me of East Hastings, Vancouver, except more colourful and more crowded, and sunnier yet "shadier". The little streetfront office we found was simply a copy centre also housing a couple extra desks with people at typewriters. Up the steep little stairs at the back was a small, dark office where we found Delores sitting at her desk. At the other desk was a typewriter older than me. After answering a few questions, and producing my passport, I chatted with Seth and commented that the soap playing on Delores’ TV proved that they’re the same in any language. Perhaps 25 minutes later, after she clackity-clacked out something on her typewriter and disappeared down the stairs for a while, she was all finished. “Ciento viente cinco quetzales.” As I paid her Q125, I looked over her work—the title had been updated. A strange feeling came over me as I realized I just paid someone less than $20 Cdn to forge a document for me. It looked perfect. Bienvenidos a Guatemala.
Delores' Office
Next we headed for Finanzas, the big government taxation/financial building a block away. The sidewalk was littered with venders and shops, and people at typewriters on crates, filling out forms. On our way through the crowded plaza and lobby, we received at least a half dozen offers of help, but we were pretty independent ...until after our first cola (line-up). And that was just to get a paper that listed the eight or ten requirements we would have to fulfill to obtain my tarjeta de circulacion (circulation card) and titulo (title). We would have to start at the Muni building nearby. How many hours (days?) would this take? Seth needed to get back to his other responsibilities but didn’t say anything. I assured him a couple of times I didn’t mind paying for a “helper” if he thought it would be worthwhile and safe. So we headed back into Finanzas and engaged the services of Claudia*. For only Q100 (about $16 Cdn) she would have us on our way in less than an hour. She quickly started on my forms, sent me to pay a tax in a nearby line-up, got one of her associates to get the Muni paperwork going, and got to the front of another line via another associate. Things were moving fast now. I had to pay Q387 here, another Q30 there, and Claudia needed another Q300 for something over here. It appears these folks have someone in every cola, waiting to allow them to jump right to the front. They also have “connections”, apparently to get electronic paperwork going (?), or to fix documents... which is where the stumbling block was dropping in front of us an hour later. Now you'll need a factura (official bill of sale) signed by the original owner. No problem, we have connections... But wait, I don’t want more forged documents, and I don’t think the list says we need one, and by the way, what was that Q300 for?? Claudia started sounding more slippery now, and even Seth—a gringo but totally fluent in Guatemalan Spanish—was having a hard time understanding what she was meaning. Come, I’ll show you, she was leading us to a new part of the building now. I was getting very uncomfortable, and didn’t want to get into a pickle where only Claudia could save us... “¡Espere (wait) un momento, por favor!” I was saying for at least the second or third time, but more forcibly now and pulling her back out of the room by the arm. A security guard was taking note. Just then Bonnie rang my phone to see how we were doing. Please pray for us Hunny, we think we’re getting taken but don’t know what to do. Bonnie and the kids prayed, while down in the lobby I told Seth, that’s it, let’s give her her Q100 and go, never mind the Q300 propina (tip) I think she helped herself to.
That’s what we did. And then we headed back up to the third floor where I would need to submit the paperwork solo. This line was surprisingly short, and the fellow on the other side of the glass either took pity on the poor gringo, or enjoyed being expedient more than meticulous. He stamped up all my stuff as he looked elsewhere and chatted with the woman at the next booth. Moments later I was walking away with a note stapled to my circulation card, inviting me back in three days to pick up my documents.
Yes, I think it was a miracle. No, I didn’t have to leave my original passport.
We stopped at Wendy’s on the way home to take a break from our cultural experience.
By the way, to finish the story: Three days later on Friday I spent the day with Fernando—our SI director and a Guatemalan thank God. We drove into the capital to fetch my new title and card, and to get supplies from PriceSmart—translates Costco! Within an hour we were in and out of Finanzas, having hired the services of Jorge* to have yet another form notarized by a lawyer. After originally offering the service for Q50, he ended up asking for Q70. Fine, take your extra three bucks. After finally succeeding, having spent a grand total of around $175—I’m outa here!
(*I don’t remember their real names)